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Competency Framework

A competency framework defines the knowledge, skills, and attributes needed for people within an organization. Each individual role will have its own set of competencies needed to perform the job effectively. To develop this framework, you need to have an in-depth understanding of the roles within your business. To do this, you can take a few different approaches:

Developing a competency framework can take considerable effort. To make sure the framework is actually used as needed, it's important to make it relevant to the people who'll be using it – and so they can take ownership of it.

• • Focuses on the 20% of behaviours and skills that will make a significant difference in achieving the organisation’s vision.
• • Uses a pre-set list of common, standard competencies, and then customize it to the specific needs of your organization.
• • Will create a general organizational framework, and use it as the basis for other frameworks as needed.
• • Is brief, clear and very accessible for all managers and staff.
• • Is designed to be a living document, used and embedded within the organisation through the appraisal, performance management, recruitment and induction processes.
• • Is simple to use and adapt